Privacy Policy

Last updated: December 2024

1. Introduction

Our hotel places great importance on the privacy of our guests. This privacy policy explains how your personal data is collected, used, and protected.

2. Information Collected

We may collect the following information during reservation and accommodation processes:

Name, surname, and contact information
ID and passport information
Payment information
Accommodation preferences

3. Use of Information

The information we collect is used for the following purposes:

Processing reservations
Providing guest services
Fulfilling legal obligations
Improving service quality

4. Information Security

Your personal data is protected with industry-standard security measures. SSL encryption and secure server infrastructure are used.

5. Sharing with Third Parties

Your personal data is not shared with third parties except for legal requirements.

6. Your Rights

Under GDPR, you have rights to access, correct, and delete your personal data.

7. Contact

For questions about our privacy policy, please contact us at info@sezergroup.com.